We accept
Exchange & Refund Policy
Exchange & Refund Policy β UAE
To give our customers confidence in shopping with us, Desert Blues Brands Outlet
offers an exchange within 7 days of purchase, subject to the conditions below. The
value of the returned goods will be applied to the exchange.
1.Items to be exchanged must be in their original, saleable condition, with all tags
attached, packaging intact, and accompanied by a valid receipt.
2.For hygiene and safety reasons, swimwear, lingerie, earrings, and cosmetics
cannot be exchanged, unless there is a clear manufacturing fault.
3.Items purchased at reduced prices during sales or promotional periods can be
exchanged within 7 days of purchase, but no refund will be provided on these
items.
4.Our policy does not affect your local statutory rights. Refunds will be considered
in the cases of manufacturing defects and refunds will be processed according
to the original mode of payments.
5.Customers may exchange the items they wish to return but refunds are not
available.
Thank you for shopping with us. Weβre always looking for ways to better meet your
needs, so please feel free to share your feedback by calling us at +971 55 224 5351 or
emailing us at marketing@desertblues.com.
Desert Blues Management
Authenticity
Every product available at Desert Blues is *100% authentic*.
We understand that trust is the foundation of luxury shopping. That's why every item we offer goes through a rigorous verification process before it is made available for purchase.
Our authentication process is overseen by experienced specialists who carefully examine each product using established luxury authentication practices. Every item is thoroughly assessed for key details such as craftsmanship, materials, hardware, branding, stitching, serial or date codes (where applicable), overall construction, and consistency with the manufacturer's standards.
Only products that successfully meet our verification standards are offered for sale.
*This item has gone through a detailed authentication process overseen by our experts.*
We are committed to providing our customers with genuine luxury products and a shopping experience built on trust, transparency, and confidence.
Delivery & Shipping
We ship worldwide from *Dubai, United Arab Emirates*.
*Order Processing*
* Orders are processed within *1β2 business days* (excluding weekends and public holidays).
* Once your order has been shipped, you'll receive a confirmation email with your tracking information.
* Courier pickups are scheduled between *9:00 AM and 5:30 PM*. Orders placed after the daily courier cut-off may be collected on the next business day.
*Estimated Delivery Times*
* *UAE:* 1β3 business days
* *GCC Countries:* 3β7 business days
* *International:* 7β14 business days (depending on destination)
*Shipping Costs*
Shipping charges are calculated at checkout based on your delivery location and order size. Additional charges may apply for deliveries to Al Ruwais and the Abu Dhabi Western Region. Free shipping may be available on qualifying orders and will be displayed during checkout.
*International Orders*
Customs duties, import taxes, VAT, clearance fees, or other charges imposed by the destination country are the responsibility of the customer. Delivery times may vary due to customs clearance procedures.
For delivery assistance, please contact our Customer Support team at *[admin@desertblues.com](mailto:admin@desertblues.com)* or *+971 55 224 5357*.
Need Assistance?
Our team is here to help you shop with confidence.
If you have any questions about a product, delivery, or your order, we're happy to assist before and after your purchase.
*Email:* [admin@desertblues.com](mailto:admin@desertblues.com)
*Phone / WhatsApp:* +971 55 224 5357
*Customer Support Hours*
Monday to Saturday
8:30 AM β 5:30 PM (UAE Time)
GIVENCHY MEDIUM TOTE BAG β OLIVE CANVAS
Functional yet stylish, the Givenchy Medium Tote Bag in Olive Canvas is a refined everyday essential designed for modern versatility. Crafted by Givenchy, this tote combines durable canvas construction with premium leather trim, delivering a sophisticated balance of utility and luxury.
Its structured silhouette offers a clean, contemporary look, while the dual top handles provide comfortable carrying for daily use. The spacious interior is designed to hold all your essentials such as wallet, phone, tablet, cosmetics, and small personal items, making it ideal for work, travel, or casual outings.
With its understated olive tone and minimal design, this tote effortlessly complements both casual and smart-casual outfits, adding a subtle designer edge to your everyday wardrobe.
Key Features:
- Premium Givenchy design
- Durable olive canvas construction
- Refined leather trim detailing
- Structured tote silhouette
- Dual top handles for easy carry
- Spacious interior for daily essentials
- Lightweight and practical design
- Elegant minimalist luxury style
Specifications:
- Brand: Givenchy
- Category: Medium Tote Bag
- Material: Canvas with leather trim (approx.)
- Color: Olive
- Closure Type: Open top / magnetic snap (varies by model)
- Handle Type: Dual top handles
- Interior: Main compartment with inner pockets (varies by design)
Approximate Dimensions:
- Length: 35 cm
- Height: 28 cm
- Width (Depth): 14 cm
- Handle Drop: 22 β 25 cm
A perfect blend of practicality and elegance, the Givenchy Medium Tote Bag is designed for effortless everyday luxury with a refined modern edge.
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Frequently asked questions
Are your products authentic?
Yes, all our products are 100% authentic and sourced from trusted and verified suppliers.
How long does delivery take within the UAE?
Orders within the UAE are typically delivered within 1β3 working days after confirmation.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location.
How much is the delivery fee?
We ship all across the UAE for rate of 30 AED. Additional charges may apply for deliveries to Al Ruwais and Abu Dhabi Western Region.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or WhatsApp message so you can monitor your delivery status.
What payment methods do you accept?
We accept major credit/debit cards and other secure online payment methods available at checkout. We also accept Tabby and Tamara payments.
What should I do if an item is sold out?
If an item is sold out, you may WhatsApp or call us directly to check its availability. Our team will be happy to assist you.
How can I contact customer support?
You can contact us through our website chat, email, or social media pages, and our team will assist you as soon as possible.
Where is your store located?
Desert Blues Brands Outlet is located at N606 Street, Jebel Ali freezone, the nearest metro station is Danube Metro Station.
What gate should we use when entering Jebel Ali?
Use the gate 4 when entering Jebel Ali.