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Dhs. 295.00 AED
We accept
Exchange & Refund Policy
Exchange & Refund Policy – UAE
To give our customers confidence in shopping with us, Desert Blues Brands Outlet
offers an exchange within 7 days of purchase, subject to the conditions below. The
value of the returned goods will be applied to the exchange.
1.Items to be exchanged must be in their original, saleable condition, with all tags
attached, packaging intact, and accompanied by a valid receipt.
2.For hygiene and safety reasons, swimwear, lingerie, earrings, and cosmetics
cannot be exchanged, unless there is a clear manufacturing fault.
3.Items purchased at reduced prices during sales or promotional periods can be
exchanged within 7 days of purchase, but no refund will be provided on these
items.
4.Our policy does not affect your local statutory rights. Refunds will be considered
in the cases of manufacturing defects and refunds will be processed according
to the original mode of payments.
5.Customers may exchange the items they wish to return but refunds are not
available.
Thank you for shopping with us. We’re always looking for ways to better meet your
needs, so please feel free to share your feedback by calling us at +971 55 224 5351 or
emailing us at marketing@desertblues.com.
Desert Blues Management
Visit Our Store
Desert Blues Brands Outlet – JAFZA
Dubai, United Arab Emirates
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Frequently asked questions
Are your products authentic?
Yes, all our products are 100% authentic and sourced from trusted and verified suppliers.
How long does delivery take within the UAE?
Orders within the UAE are typically delivered within 1–3 working days after confirmation.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location.
How much is the delivery fee?
We ship all across the UAE for rate of 30 AED. Additional charges may apply for deliveries to Al Ruwais and Abu Dhabi Western Region.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or WhatsApp message so you can monitor your delivery status.
What payment methods do you accept?
We accept major credit/debit cards and other secure online payment methods available at checkout. We also accept Tabby and Tamara payments.
What should I do if an item is sold out?
If an item is sold out, you may WhatsApp or call us directly to check its availability. Our team will be happy to assist you.
How can I contact customer support?
You can contact us through our website chat, email, or social media pages, and our team will assist you as soon as possible.
Where is your store located?
Desert Blues Brands Outlet is located at N606 Street, Jebel Ali freezone, the nearest metro station is Danube Metro Station.
What gate should we use when entering Jebel Ali?
Use the gate 4 when entering Jebel Ali.